Services Policy

Commitment to excellence in every interaction.

1. Customer Support Services

We are committed to providing exceptional customer support. Our dedicated team is available Monday through Friday, from 9:00 AM to 6:00 PM (IST) to assist you with any inquiries, configuration help, or troubleshooting.

2. Installation Guidance

While FocusAds light boards are designed for easy, ready-made deployment, we offer remote installation guidance to ensure your product is set up safely and effectively for maximum visibility.

3. Service Limitations

Please note that we do not offer on-site physical installation services. Our products are shipped fully assembled and include comprehensive installation manuals.